1. Tenant Screening Service and Fees. We use a tenant screening service to review submitted tenant applications. The tenant screening service charges us a fee of $20 per application for a comprehensive report. The name and address of our tenant screening service is:
Payyourrent.com 11121 Kingston Pk, Suite E Knoxville, TN 37934 888-800-4797
2. Comprehensive Report Screening Service. Our tenant screening service provides us with a comprehensive report and will screen the following information for each tenant application: -- Tenant Personal Information (including name, social security #, driver's license #, date of birth, and contact information); -- Tenant Financial Information (including credit report and score); -- Tenant Criminal History (including criminal conviction records); -- Current and Previous Landlord or Home Information (including addresses, phone numbers, move-in and move-out dates, payment history, and apartment condition); -- Employer and Other Income Information (including address, phone number, date of hire, and income); -- Pets (including type of animal, and quantity); -- Vehicle Information (including make and model, and license number); and -- Banking Information (including bank name and address, and checking account number). -- Income Verification (including employer verification, last paystub(s), or if self employed most recent tax return + two months bank statements).
3. Possible Reasons for Rejection of Tenant Application. -- Tenant Financial Information (e.g., a below average credit report and/or score); -- Tenant Criminal History (e.g., a history of criminal convictions); -- Current and Previous Landlord or Home Information (e.g., a history of late rental payments and/or poor apartment condition); -- Employer and Other Income Information (e.g., a total monthly income that is less than three (3) times the monthly rental payment); -- Pets (e.g., a pet that is prohibited in the building); or -- Inaccurate Application Information (e.g., inaccurate stated income or other information). -- Exceeding Maximum Unit Occupancy (The maximum number of occupants per unit is not to exceed the specified unit limit.)
4. Right to Dispute Accuracy of Information. If your tenant application is rejected by us, then (1) we will provide you with an adverse action letter, which includes the reason(s) for the rejection; and (2) you will have the right to receive a free copy of any screening information that is required by law to be provided to you by the tenant screening service. You have the right to dispute the accuracy of information provided by our tenant screening service or provided by any of the entities listed on the tenant application and contacted as part of the tenant screening.
